The aircraft was certified with new systems and those systems were neither described in the FM or trained for in procedures yet the FAA signed off on that. THAT should bother every professional pilot out there. Yes, the jet is safe 99% of the time but if I found out that there was some secret flight control enhancement on my jet that no operator knew about and had no way of knowing about I'd go fricking ape sh%%t and can't believe that any professional pilot on this planet wouldn't.

If you defend the actions of the FAA and Boeing on this please elaborate. If you fly for AA or SWA please let elaborate on the weak response from the pilots and their unions on this. Why aren't you calling for a full investigation on WHAT ELSE was allowed to pass muster without any knowledge? Stop telling us what a great jet it is - focus on the process here and how it literally set up a weaker pilot (yet completely legal) to fail.