Thread: AE results
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Old 03-27-2019, 11:31 AM
  #135  
Planetrain
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Joined APC: Jun 2015
Posts: 1,677
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Originally Posted by Falcon20 View Post
They should know it’s better to under promise and over deliver. It’s all about managing expectations.
Sage advice. (Sounds like you’ve explained to the pax a maintenance delay before!)
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