Originally Posted by
sheepfly124
I have an interview coming up and have been studying some of the potential interview questions on airline pilot interviews and just have a couple questions about them.
1) How does jetBlue use FiCA? - I dont even know what this is
2) What do they use Navtech PBS for? - This is the software used to process and award monthly bids, correct?
3) Tell me about a time that you had to deal with a delay and how you handled both internal and external customers? -What do they mean by internal and external customers?
Thanks in advance. Any other insight or advice would be much appreciated.
Don’t worry about 1 or 2. Those will be explained in depth once you get here.
For number 3, we consider other employees to be internal customers. So, put in normal people language, it would be...
“Tell me about a time you had to deal with a delay. How did you help your crew and your passengers?”