Originally Posted by
ShyGuy
His stupidity? Already on a plane when denied boarding due to staffing issues at the regional level. If only United had empowered employees to (on occasion) offer more than the $800 voucher for taking a later flight. Dao would have never happened if the offer was $2,000 in United voucher credit.
As an airline customer, I really don’t care if your 6am doesn’t have a crew. As a paying customer I care about my today, not the company’s tomorrow. And if you’re gonna deny that travel today, you better pay up some good travel credit.
Sure you care; if you’re on the 6am flight the next day. It isn’t just about YOU. This is typical of society today and the law of unintended consequences. You don’t care about what happens to a full plane tomorrow as long as you get on YOUR flight tonight. But I guarantee that if you were on the flight in the morning that got cancelled, you’d be furious that the company “couldn’t get it’s crap together” the night before.
It’s the airline business. Things break. Weather happens. It’s a complicated game. But offering more money to give up your seat is only one aspect of the Dao “solution”. Crews will no longer be booked on a flight that’s full if within 60 minutes of departure, period. So in the future, thanks to one guy not wanting to get off the airplane and ****ing off an airport cop, there WILL be downline cancellations. And that flight might be yours. Sorry, but that’s what society demanded. *shrugs*