Honestly despite all the little things the future seems pretty bright right now. Our metrics this year are so far really solid (2nd or 3rd for each month of Q1 for A:14) and there are some pax quality of life things coming down the pipeline like wifi and the new seats. All steps in the right direction. I don't really think we will ever fix the bumping thing though. I facepalm every time I'm in LBE or another small airport and we are 4+ oversold because everyone actually showed up.
The only things that still raise question marks for me are fleet orders and the FLL runway closure.