Originally Posted by Varks

Many factors contribute to our lousy performance. Angst, distrust, no contract, Unimplemented contract items, less pay than rivals, bad schedules, unable to change schedule. It’s been this way for years and it shows. We need a new rudder for the ship.

When I get a ride on Delta I am amazed at how well they run the operation. It appears that everyone is pulling in the same direction. At AA there is little motivation. There is a feeling of distrust. We have been beet up for so many years and lied to by management that few give a crap. Every day I wait on something. fuel, catering, gate agents to get the jet bridge pulled up, ground personnel to move stuff in the way, a crew to push us, a crew to guide us in, a gate. It’s exhausting. Eventually you just kick back and wait. You realize you can be proactive and work your butt off to get things done but something else pops up and all that work was done for nothing. I don’t have the answers but it continues to be a demoralizing place to work. We are in need of an operations guru. I would suggest hiring the person who runs operations at Spirit.