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Old 04-25-2019 | 09:36 AM
  #3  
NoValueAviator
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Joined: Feb 2018
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Wildcat basically answered your question. The market does show that AA’s strategy is not working but I don’t think Envoy mgmt’s seething contempt for it’s mostly well-meaning line employees is really part of that. It has more to do with charging Delta prices for Spirit service with a large helping of exposure to bitter, angry customer facing employees you can’t get in such a concentration at any other airline.
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