Originally Posted by Cyio

This pretty much sums it up really. While Delta does things to improve passenger comfort, we cram more seats in the back with the excuse that we "will give customers more options" bull****. If people want rock bottom prices with no frills and al la carte pricing that's what the LCC's are for, not a mainline carrier. We should be prioritizing experience first, price second and only try to compete with the legacy carriers in that respect.

I dont think Doug will be around too much longer if things continue down this road. I mean they can't even use stock value as a reason to keep him anymore.