Originally Posted by
dotslash
Anybody knows what software Ted talks about on earning call for crew reschedule?
Where we got frustrated was it took us probably a day longer to recover than we needed to. And some of that comes with technology improvement and our ability to reassign crews faster than you can do manually. We've already made the decision to and are in line to implement that new technology later this year, and that happened prior to this storm and well prior to this year, but it does take some time to get the resources all deployed at the right time. So, yes, the answer to your question is we made significant improvements in that regard, but I still think there is room for us and, as Matt alluded to, on the revenue side as well to continue to improve.
At Delta they have automatic calling that starts going down the seniority list and starting calling guys interested in premium trips if they need to cover something fast. I think if you select to do the trip it goes to a scheduler that will then assign you the trip.
That’s probably silimar to what Ted was talking about. I know he said the word “rescheduled” but he probably just said that for the ease of the conversation.
I hope that helps to “add some color”.