Originally Posted by
C17MooseDriver
I have the exact same issue. My HOT and Crewpad app wouldn’t update so I deleted it thinking I’ll reinstall them. Now when I click install, it says processing and nothing happens. Been going on a year. New apps pushed by company installs just fine though.
Check the apple id you are using. If you are logged into itunes with a different id than the one you originally used to load the app, it won’t update. You have to update with the same id you used to load the app.