9E uses API, too, and most of our hotels are pretty decent. Some of them are fantastic.

The general rule with API seems to be if your airline tells API to get the cheapest hotel, then API will get the cheapest hotel. If API gets other criteria, then they'll match that criteria as best as they can, and they tend to do pretty well with it.

Of course, considering ENY, your management probably selects the "creepy crawlies" and "mystery bacteria" checkboxes when choosing hotel criteria...