Right. We're running a tight ship, but its also during the absolute easiest time in the history of the industry (including the much ballyhooed regulation era) where the difference between absolute genius and complete incompetent management teams is merely a matter of how many billions in profit you're making ATM.

You could literally pull someone out of a phone book and make them CEO and whisper to them "just sit back, relax, **** and don't touch anything and here's your 8 figure salary" and run a profitable airline in almost every casen in this economic environment. The floor of the performance envelope right now is merely one of less profits but still mad profits in all but the train wreckiest of examples.

As for the product, its good but could be better. Not one jetbridge without awesome air and not one station without adequate tugs and towbars. FC meals need improving IMO and we're not where we need to be WRT reliable connectivity and IFE. More work needs to be done with the boarding process. D-0/door closed early needs to be more balanced than it is.

And short sleeves with ties makes ppl wonder why their plane is being piloted by computer programmers from the 70s.