Originally Posted by
A330FoodCritic
Took a 787 LAX - HND, biz class, and the service was awesome, plane was awesome, no complaints.
Maybe it's is a toss up on the cabin crews. Our product doesn't have to be inferior.
Actually I've almost always had a good flight experience on AA (not counting delays/canx flts), what I've had issues with is any interaction with the gate staff. For some reason I always seem to catch them at their crabbiest moment.