Originally Posted by
full of luv
Do AA gate agents get profit sharing?
PS at Delta for gate agents has seemed to make a big difference in attitudes over the last decade.
May just be a coincidence but correlation seems strong. That and the fact that firing a bad gate agent (or reassigning then) is probably easier at DAL.
Pretty sure they get the same crummy PS that pilots do, but IMO what is REALLY wrong is that their managers get big bonuses that are tied to on time performance. This leads managers to put a lot of heat on agents (and everyone else) so they get their $$$ while their subordinates gets scraps. Exactly the WRONG way to do it.