Originally Posted by
flensr
You guys really need to check the investor slides every once in a while

In the July 24 investor update, Ted explains what is happening and how it'll be better next year, this time for sure.
So Ted claims he’s learned from his 2019 staffing mistakes and 2020 will be different.
I’m betting on another summer meltdown in 2020. And doesn’t the COO have exposure here? He’s now overseen numerous meltdowns over multiple years.