Does the closed runway at iah cause 3-5 hour delays? Is it actually 2 runways that are closed? Does it cause seemingly random delays? One day a flight will be on time, the next day a 5 hour delay. I don’t know who made the decision to not give ps to commuters, but my guess is that Larry didn’t go to bat for the pilots on this. But you are correct, follow the commuter policy and no big deal, but had he advocated for ps I think it would have lessened the stress level for commuters.