Originally Posted by
MOGuy
I mean if you have to cheat, on a personality test....🤔
At least DAL tell you how to cheat to get through the test if you don't fall into the parameters the first time.
Originally Posted by
Herc130AV8R
The customers they are hiring me to serve are not a computer. They are real humans and I'm going to have to actually look them in the eye and engage them as such.
On one had, it's good training. Many times a customer will approach you and ask a question and you think to yourself "W-T-F-?". But then you can't answer the customer with TRUE or FALSE.
Originally Posted by
Herc130AV8R
"Becoming United" module was all about bringing folks together, positively engaging your coworkers/customers and projecting the brand through uplifting human contact...then to get rejected by a computer. LOL! Very hypocritical IMO.
SkyNet is becoming self aware, the Hal9000 doesn't think you should do that, and the Borg will assimilate you.