Originally Posted by
airlinepilot50
Are you somehow implying that United is a brand and service customers love? Man, some of you better familiarize yourself with the customer service rankings! You are in last place and have always been! American beats you by three places, ha ha! What top-shelf goodies and service are you offering? Alaska is number one in customer service and they have no Scope. Your pilot group is forcing United passengers to fly on old smelly 50 seat airplanes. Keep holding the line and see what happens. You had a chance to create a flow through with your UAL regional counterparts and customers would immediately have noticed a big change in customer service with less cancelations and delays. You have a problem:
https://www.chicagotribune.com/busin...529-story.html
Ha ha. This failure of a regional pilot has the sort of false information that typically flies around within the older, uneducated pilots at the regionals such as Skywest and fed to them by groups such as SAPA.