Originally Posted by
Andy
Considering that the infamous Dr Dao incident that still haunts United's name was on an express jet, I'd say that's correct.
DAO: Don't Agree to Outsource.
Now that’s funny, but it also has a message that’s not. United and Boeing have one thing in common, they gave up quality control to outsource to the lowest bidder. Both companies have to own up and accept responsibility for what they got as a result. You get what you pay for.