I took it back in August. Customer service related questions. I was told that all people applying to work for United must take it. Not just pilot specific. If I remember correctly it gives scenarios and has you answer with what you are most likely to do and least likely to do per the scenario. Took about 30-40 mins. What I don’t know is if it is just used as a tool in the process or if you can actually fail it like you can the Hogan....