Air Canada and myidtravel
This is the best place I found to post this question. I booked a flight on Air Canada thru myidtravel, and paid $30 and change for Canadian taxes. That flight subsequently canceled, and in my rush to catch another flight on another airline, I was unable to stop at the Air Canada desk to get a refund. I went thru myidtravel with my pnr number, and received “the backend system is currently unavailable. Please try again later or contact the help desk”. I’ve tried a few times and no luck. I called Air Canada and they can’t help. I went through an Air Canada desk at a US airport, but they aren’t Air Canada employees. Is there a number to call or something? Or thoughts? Or an Air Canada non rev travel desk? I hate going thru that website.