I use Air Canada when I see family in Toronto. I love JSing on AC, they are super awesome.
Yeah you can’t do it that way. Even though MyIdtravel refund for Air Canada says full refund is done through MyIdtravel, and partial refund is done through the way I show below, the reality is that ALL Air Canada refunds must be processed as below because of that error message.
This process is also on the MyIdtravel agreement under Air Canada.
Go here. Air Canada Ticket Refund Application:
https://refundservices.business.cond...refunds/create
For customer type select “Other Airline”
For reason for request select “OAL Employee Refund Request”
Fill out entire form. For “Agents name” I put MyIdtravel.
In the explanation form, say you an an OAL jumpseater looking for a refund because flight cancelled. List your Air Canada PNR number and your ticket number.
And “Send”
Despite what it says, you’ll get the MyIdtravel booking fee back too. It says up to 6 weeks, as I recall my refund was much quicker.