Originally Posted by
highfarfast
I've sent several manual requests via the instructions. He only updated the manual request after I submitted a separate email asking why it wasn't being updated. And then no updates since, even if I'm following the directions.

Strange. He has a VERY strict spam filter on whatever account manages it. I mean basically everything goes to spam, hence why the subject line needs to be specific.
It sucks that it doesn’t work but thankfully this period of time will be comped back to ya.