I had a similar...not the same...issue. It is not you. What format is your resume in? If it’s pdf, try a docx format or maybe even an image file. If it’s not in pdf, try that.
Unfortunately, I don’t remember how I got it solved...I think it finally took one day.
When all else fails, there is probably a contact phone number or email somewhere on the site.
Good luck and I’m sorry I couldn’t be of more concrete help.
Sent from my iPhone using Tapatalk