I don’t have the graph in front of me, but you will be surprised to know, (as of the last year and a half or so) we are consistently better than United and AA most quarters now.

Delta beats us, but they beat almost everyone because they overblock their flights so they can appease and keep the business flyers (as it was explained). They are paying for it essentially.

About 2 years ago NK launched the “Invest in the Guest” initiative. Since then CF, On Time Dept and A14 has increased dramatically.