Originally Posted by
Sperrysan
Insulting is a bit of a stretch. It was a high stress situation for the crew and a guy familiar with the aircraft offered help. He asked that to see where they were in the situation, not because he thought they forgot to run the qrh. If you are insulted by something like that you should take a look at yourself and make sure this job is right for you.
Offering assistance is one thing...you let the crew know you're available and then shut up until they ask for help. You let them tell you what they need instead of telling them what they need. Its their emergency, let them run it.
Too many cooks in the kitchen is dangerous