Because a lot of the crap at Jetblue sucks really bad. I’m sorry you can’t see that but just today had a plane I took over that did 4 flights without being catered and we weren’t being catered. Had a few different passengers as they were leaving say they were done with Jetblue. Too much little stuff has gone on lately to keep trying to rely on Jetblue. It was little stuff (vodka, snacks, Bloody Mary). But you can’t skimp and expect your customers to keep coming back. The same thing applies to your valued ‘crewmembers’