Message sent on behalf of Subodh to all employees

Triple Crown – 2nd Month in a Row!
· Exceeded all 3 goals again
· #3 rank in UAX using composite of 3 metrics (We were tied with Mesa for 2nd place)
· 3rd month of perfect CCF. 92 uninterrupted days of 100% CCF
· Great STAR performance!

Preliminary SAFETY Metrics:
· ODI (Operational Difficulty): Unusual number (21) of incidents. 17.25 rate missed the 11.05 goal by a wide margin
· Reportable Injuries: Missed goal with 7 injuries – after stellar November
· Aircraft Damage Events: Challenging month – with 3 events. But no E175 slide events!
CCF: Controllable Completion
· 3rd consecutive month of perfect CCF
· 257 uncontrollable cancels – out of 12,457 scheduled departures
· ExpressJet is ~15% of the UAX network
· We were 0.21% points better than UAX
· 6 of 8 UAX carriers beat goal

STAR: Start the Airline Right
· At 81.8%, we beat goal by almost 4.4% points. Was our best relative performance this year
· Our continued focus on STAR is paying off
· Republic, Mesa, & CommutAir did better

D:00: Departure Zero
· At 67% - we were ~3% points above goal and higher than UAX
· Was our weak spot until the 3rd Quarter
· While we were below goal for 13 days, our 6 days of 80%+ performance carried us home

Outlook
· Crew staffing in decent shape. Will absorb the incremental 4 x E175s aircraft in January
· Renewed focus on OJI and aircraft damage reduction for 2020
· Embraer support will be slower than usual because of Boeing merger activity

The numbers tell the story. Great job!