^^^this. A lot of people hesitate or don't believe in the grievance process because we live in the era of instant gratification. Yes grievances aren't rectified immediately, but neither was Rome. They work and are one of the best negotiating tools we have. You've probably heard it hundreds of times, but if you have a specific comment, concern, question, request, please let your reps know, they are listening and are trying to vote on your behalf the best they can even if it doesn't seem like it. Only a united union can instigate change, remember that.