Thanks very much, that's very kind. It is indeed incredibly discouraging; what keeps me going is the fact that we have an amazing team of very talented people who have been nothing but supportive even though they see their jobs either disappearing or under serious threat. As the founder of the business it's my job to bring in business to keep them all employed, and it really hurts every time a client cancels a project or slashes a budget, because it means I have to look people in the eye, many of whom I consider friends, and tell them we don't have any work for them.

We're doing everything possible to keep as many people employed as we can. I'm not taking a salary (oh and I'm on unpaid leave from my airline, plus my wife got laid off from her job), but we will be fine -- we've been extremely fortunate these past few years, and we're in a better position than the vast, vast majority of Americans. It's not us I'm worried about. It's people like my friend
​who just opened his own coffee shop on March 1 -- a longtime dream, dashed to pieces. Another friend who's about to lose both his restaurants. And then the tens of millions out of work who won't be able to pay rent this month. And so on.

You know, it's funny (well, not actually funny, but...)... My wife and I spent most of February on vacation in Thailand, Vietnam, and Malaysia. When we stepped off the Cathay flight in SFO in late February after our 3 week trip, I breathed a sigh of relief because now we were back in America, the world's superpower, where certainly we'd be far better prepared to deal with this virus. How wrong I was. Politicians on both sides of the aisle have turned our response into an utter calamity, full of sound and fury but signifying nothing, as the quote goes. Ah well...