That's a super awful attitude and I can only hope that it isn't your normal. You want this type of thing to be fixed but you're personally wrecking it? I've only been here a couple years but haven't found this type of attitude at SWA so far. Normally, over the top friendly guys that are glad to be a help. I'm writing this off and assuming that you're a decent guy that is having a stressful day.... like the rest of us.