Does that really surprise you, though? Judging by the large number of easily answered questions here or in the various FB groups, we've got a rack of people who can't be bothered to do their own research.

Paybanding and rates are all outlined on my.envoyair and in the contract, yet some folks can't be bothered to look. Or worse, high speed failed reading comprehension. Either way, nothing like flying 76 seats for 50 seat pay for awhile...