Originally Posted by DALMD88FO

Just out of boredom, I've actually watched all the town hall videos. Just within the last couple of weeks Ed actually talked about what a great job reservations is doing despite their staffing (paraphrasing). The numerous posts on skynet about not being able to get through to reservations to buy a ticket get pretty much dismissed as not the norm. This article from the points guy paints us as the only legacy running into this problem. I will have a real problem if we furlough pilots later in the year due to a very poor management decision.

https://thepointsguy.com/news/how-to-reach-delta/