Hey Oscar, instead of simultaneously trying to build a better airline and restore employee confidence, I prefer you go back through every wrong every United employee has faced and systematically sort those out, while delta continues to pull her head. Thanks

like a scorned wife (understandably) Darned if you do, darned if you don’t 😝 not really the wrong stance to take, but hopefully you guys can understand that your frustration due to being completely screwed over by previous CEOs prevents you from ever appreciating what you have now. Sure it could be better, but in the grand scheme of leadership, I think we are well above average at this point