Originally Posted by
havick206
^^^^ This. Neither does the company arbitrarily changing FM1.
get your cab, submit for reimbursement, and if it doesn’t get paid then submit a contract dispute in DTS. The clincher here is to make sure you have good evidence for DTS ie screen shots of when you arrived curbside with a date/time stamp, and screenshot when you called for a cab after 15 mins with your call logs showing you made attempt to contact the hotel curbside.
Where disputes fall over is lack of good evidence.
Where disputes fail is people not submitting them.