Qualifications

• Experience:
  • Shuttle Driving, 2 years (Preferred)
    
• License:
  • North Carolina Drivers (Required)
    

Full Job DescriptionThe Days Inn Hotel Shuttle Drivers are responsible for transporting guests to and from the airport, Provide an engaging experience to each new guest, contributing to our mission of creating the Experience of a Lifetime.

Responsibilities:

• Operates a passenger van safely and efficiently, reporting any vehicle issues or incidents immediately.
• Follows specific regularly scheduled routes, charter routes, or responds to requests from dispatch or management for unscheduled pick-ups or drop-offs.
• Assists passengers in boarding and exiting vehicles; loads and unloads luggage, packages, and other items.
• Monitors flight times, traffic and weather conditions - notifies the necessary hotel staff of potential problems.
• Inspects exterior and interior of the vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lamps, air conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle.
• Responsible for ensuring inside and outside of the vehicle is properly cleaned and fueled on an ongoing basis; keeps the interior of the vehicle neat and orderly.
• Accurately completes driver trip sheet during each shift with information including driver number, vehicle number, number of passengers, pick-up and drop-off times.
• Learns and provides guests and passengers with appropriate information regarding lodging, entertainment, and attractions within the service area.

Qualifications:

• Extended sitting, standing, bending, lifting, etc.
• Must be able to constantly enter and exit the vehicle, load/unload luggage, packages, materials, and other items from the shuttle to the ground/curb and vise-Versa.
• Must be able to see to safely operate a vehicle after sunset.
• Must be 25 years of age or older.
• Must have a current U.S. NC Driver’s License.
• Ability to complete a Motor Vehicle Report upon hire.
• Must be able to communicate by telephone, two-way radio, and in-person in English.
• Must be able to communicate in a courteous, friendly, and professional manner with customers, guests, co-workers, and other persons.

looks like it is in the job description. Lets look at another one


Full Job Description

Holiday Inn Express Charlotte Airport |108 Airport Commons Dr, Charlotte, NC 28208


We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver exceptional guest experiences and become an employer of choice. We believe that if you take care of your employees, they will in turn take care of your customers and guests.

Job Overview:
Van Drivers are responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Van Driver is also expected to support with front desk operations. Primary responsibilities include: driving guests to designated locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. A valid driver’s license and acceptable driving record is required.

Role and Responsibilities

People:

• Follow directions thoroughly.
• Work cohesively with co-workers as part of a team.
• Live and demonstrate the Maya Hotels core values.
• Represent the hotel in a positive manner at all times.
• Communicate with the Front Desk to ensure quick and efficient guest check-ins.
• Be able to provide detailed and accurate directions both within the hotel and in the surrounding area.
• Utilize hotel communication device in a professional manner in order to better serve guests effectively and in a timely manner.

Guest Experience:

• Greet each guest as they aboard the shuttle.
• Keep the van cooler stocked with beverages.
• Maintain shuttle cleanliness.
• Assist guests with luggage.
• Provide the highest quality of service to ensure a positive experience for all guests.
• Assist guests with taxis and other transportation needs.
• Open vehicle and hotel doors and greet arriving and departing guests.
• Respond to guest questions and give accurate information on local attractions, events and daily activities in the hotel.
• Be aware of VIP and repeat guests; greet them by name whenever possible.
• Deliver messages and/or packages to guests at their request in a timely manner.
• Wear the proper attire/uniform at all times and be well groomed.

• Answer guest inquiries and/or direct guests to appropriate department or manager.
• Maintain a neat and presentable lobby and hotel entrance at all times.
• Know the local area, roadways, and services.
• When the shuttle is not being used the shuttle driver will maintain the hotel public spaces by sweeping, mopping, taking out trash, respond to guest requests, ensure the parking lot is clean and any other duties needed.

Responsible Business:

• Follow all motor vehicle laws and regulations.
• Maintain shuttle inspections.
• Maintain a clean driving record.
• Uniform and personal appearance are kept clean and professional and are in accordance with Maya Hotels
• Grooming Policy. A smile is considered part of the uniform.
• Comply with Maya Hotels policies, procedures and Code of Ethics.
• Monitors and coordinates the service performed by outside contractors in accordance to the contract, leases, service agreements and warranties.
• Conduct continuous inspection on the building and ground to ensure the compliance with the relevant fire and safety laws.
• Promote a safe working environment.
• Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary.
• Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate set of cleaning chemicals and working to minimize tripping and falling hazards,
• Be a clear thinker, remaining calm and resolving problems using good judgement.
• Participate in helping the hotel recycle.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.

lets look at a 3rd one

Shuttle Driver

Hilton Garden Inn Houston Hobby Airport
2,571 reviews
Houston, TX 77001

• Job
• Insights

RESPONSIBILITIES: Provide complimentary shuttle service upon request. Comprehend and abide by all traffic regulations while transporting customers. Maintain facility vehicles in working order. Check luggage in and out of luggage closet using proper procedures. Assist in answering telephones when needed. Assist guests with luggage by lifting luggage, packages, and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts or other vehicles.