Originally Posted by
FDXLAG
To me this a problem that should not need fixing; the contract says your bank will be the higher of accepted fare or scheduled ticket. If we can't enforce this language what difference does any contract improvement make. Click on the link in my previous post, it takes you to a still active FEDEX help page that says you get the higher of accepted fare or scheduled fare.
DT is wrong this is a FOX problem. But you can't tell him anything.
Easy answer then. Grieve it. And don't let DT talk you out of it. A grievance is a lot work for him and he is spring loaded to tell you it won't make a difference.