I used to work at Flight Options...quit about four months ago. Since then, the company has been sold, so I couldn't really tell you about how things are now. Back then, morale was low...there weren't too many happy pilots there, except for a few check airmen and some other management/pilot folks. There was a very "us vs. them" attitude with the contract negotiations. One of the major issues with the pilots were having domiciles cut back (new hires only get to choose from about four or five). Some had to move to new areas to avoid awful commutes. The other major issue was the increase in the cost of health insurance. Most pilots saw their costs double or triple. Believe me, it wasn't just "a few malcontents," and many pilots have left.

All that being said, I think that once there is a contract, morale will improve quite a bit. It seems like that is what happened at NetJets.