Originally Posted by SWAFA

That flight attendant is saying exactly what the company has told him or her.

When beverage service was first completely suspended and when the modified water-only service started, the company explained it to the flight attendants as JUST THAT - to limit the amount of contact with customers.

Whether you or I or anyone else accept that explanation, it is the company's explanation so it's pretty rude of you, as an outsider, to call one of our flight attendants lazy for quoting it.

I don't even think the company is stocking alcohol on the aircraft right now.

Furthermore, I don't think any of the other U.S. major carriers are serving alcohol in coach right now for the same reason. Feel free to correct me if I am wrong on that point.