Originally Posted by
CincoDeMayo
It’s the soft illusion of safety that many people seem to need. Delta and the middle seat is a marketing tool, like “free” bags on SWA. Some people are smart enough to realize it’s marketing and some aren’t. Some need the warm and fuzzy.
And yet we’re getting a 3% revenue premium and are carrying more business passengers as a percentage of our overall numbers and a higher percentage of business travelers compared to the rest of the industry than ever before.
I guess those business travelers are not included in your “smart enough” category.