Originally Posted by
mikea72580
Suggestion:
-Every day, or every week, update the DAL/ALPA website, and all social media accounts with the number of outstanding scheduling inquires, and the time in hours that the average inquiry is being answered.
-Starting tomm, blast out information on how to get scheduling help on every ALPA communication we receive. Weekly, monthly, everything.
-Poll the pilots on budgeting priorities. Ask them to rank how important it is that pilots be able to call the main ALPA line and get real time scheduling help. For all scheduling issues. It would rank #1. I think we all know that.
-no, that's just silly.
-how to contact the committee since this change has gone out probably 5 times since the phones were turned off a few months ago.
- there are people available to answer real time FAR issues 24/7. Every other issue is not time critical. To have 24/7 every scheduling question support would probably be 10 more full time FPL people at a minimum--completely unnecessary. Just because you want an answer to something immediately, doesn't make it truly time critical. The way to contact the committee was changed to get answers to pilots faster--and that's exactly what it has done. We would have pilots email in, then call 45 min later because they didnt get a response to their email they just sent. We work on a first in first out basis.
- sounds like you want to volunteer to join the committee?