Originally Posted by
Gspeed
I do my homework and heavily research the PWA and SRH before reaching out. I also typically contact scheduling unless doing so might potentially make my situation worse. But the email system sucks because sometimes the rep doesn’t understand your question (sometimes my fault, sometimes theirs) or their answer creates a follow up question which requires another round of emails. Plus drafting an email does take time; it isn’t instant. Most of my scheduling email interactions of late could have been resolved in 3 minutes or less via phone. So I’ll be more fine with the email system when we finally get a scheduling rep stationed inside of scheduling.
I echo this. For example, guy gets a Green Slip, Green Slip NOOP's, then trip gets re-instated. Then said pilot gets 23K'd back into it. What does it pay? You could read over PWA 23.K and 23.J for an hour. You would be no closer to knowing the answer. Truly, could break either way. Wouldn't it be nice to make a 3 minute phone call with a person who's dealt with this 4 times in the past month. Thats how it used to be. Now you have to spend 20 minutes typing out an online questionnaire and really have no idea when you'll hear back. I mean, ok, I guess. But, wasn't the other way better? Can we not afford to have both? We aren't dropping quarters in the bucket, it's hundo bombs every month. Plus, didn't the MEC Chairman reveal a few years ago that less than 30% of pilots even know their ALPA login?