Originally Posted by
69fastback
Those crews aren’t real smart then. I too, was stranded and couldn’t get ahold of CS through phone, or email. I talked to the CP on duty, who was easy to get ahold of, and after 2 hours waiting at the airport, I was in a hotel room for the night. He did tell me that since I was paying for the room on my own, it was a bit of a gamble getting reimbursed, but Spirit has never balked on reimbursements, that I’m aware of. I talked to a union rep that said that’s BS. There is no gamble and I will get reimbursed, no issues.
Any crews who spent the whole night in an airport have nobody to blame but themselves. Go get a freaking room and expense it.
Did he facilite getting the room per 5.A.13?
I have not had good luck with this. It really should be as easy as
“yeah sorry they are swamped. You’re in TPA right? Head to any hotel you like and I’ll send them the company card when you get there. Don’t forget to expense your transportation. Also file an NCC. Sorry for the trouble.”