i think it's all just left up to HR. You know those super-pro's that have thousands of hours of flying...their desk.

They use the "situational interview" to judge talent.

Tell me about a time.....No, not in junior high. Now, tell me about a time...No, not in high school. Now, seriously tell me about a time....No, not in college. Like when you had a job. No, not about a time when you were waiting tables. Now, seriously, tell me about a time where you had to use leadership... No not at your frat house. How about a time where you had to communicate....No, not while you were umpiring a little league game. Now, seriously....