Originally Posted by
theUpsideDown
Absolute calamity, and completely self induced.
I don't know why Ed isn't insisting on the people in charge of Reservations get the wait times down. Why you make people who want to give you money wait is beyond me. It's not just me, my neighbor mentioned it to me as well - he had to call in because of companion pass and something else, couldn't do it online. Agent was able to do it.