I would bet a beer the CS stance is due to the supervisor "E". Although she is married to a pilot, this woman absolutely disdains us. I've went to the CPO about her and she's a known entity beyond the power of the CPO to really do much about. She is unprofessional, angry, and will do anything she can to make lives of pilots as difficult as possible. Hopefully enough pilots will complain about her and much like the grumpy ATL controller who no longer works in ATC, "E" will someday be a distant memory in the lives of the Delta pilot group.
(reposted to remove her name)