Originally Posted by
putzin
I can't give you specific examples that would change our casm but there's a reason for the sudden increase in overlap. According to an LEC member, Ted is concerned and it's making a big difference in us making a profit or not making one. Franke, like him or not is very disciplined and we now have a real competitor that can drive prices down further. If we want to be like JetBlue, we should go for it. Wether people are ****ed off or not most come back for price. Frontier is just getting bigger, as are we, but they can hurt us. If they do hurt us enough two things will happen, either they'll change the model and tighten the screws or they'll come after us in negotiations, make it harder to achieve a better contract, the second being much easier for them than the first. Couple that with a very undisciplined, lazy group and it's easier for the company to win that battle as well.
Just thoughts, maybe I'm crazy, just how I see it and what I've lived through. Franke would be no walk in the park, I get that, but product and how people feel about just don't concern me much because price, especially a cheap one, is a huge motivator for many people. Expensive fluff, not so much.
I'm not a CEO, just along for the ride and those are my thoughts. Obviously not worth much but I'm always happy to listen to others as well.
Even more confused now than before after reading this..."Wether people are ****ed off or not, most come back for the price." Are you stating we should go back to the Baldnaza ways of saying "what people say and do are two different things" and go back to telling people to F themselves, vs customer service? I sure as heck dont miss those days. I like the trajectory we are on and dont think being profitable, an ULCC, and providing customer service are mutually exclusive. I would personally say that I would hate to spend the next 20 years at a company that knowingly craps on their customers because "they will be back."