Originally Posted by
jaxsurf
I bought a ticket in mid-June for a flight in August and got an email a few days ago that my itinerary was changed.
They cancelled my direct leg to Atlanta, now I have to RJ it to LAX, then on to ATL.
What happens with the business traveler when they have same day work meeting/obligation(s)? Which is common place. I just spent 4 hours with my phone on speaker trying to talk to Customer Service while I did house chores. To no avail. I have been flying Delta for decades and the rare few times that I had to dial 1212 I've never been on hold for more than an hour. Never...
It's gotten ridiculous. I know Delta monitors these forums. Are you reading all "this" Delta?