Originally Posted by
Cyio
Serious investment in our systems/schedulers/IT needs to happen if growth is expected. So many of these issues would have been solved if we could have contacted someone.
If they plan on doubling in size in the next 5 years with their current IT, we are going to see lots more of this.
Bahahaha. Dude, SWA is literally 4X the size of NK and our IT is utterly pathetic. In fact, it’s probably the biggest running joke at the airline amongst crew members.
The point is, don’t expect your growth to stop just because your IT sucks. Do expect the occasional meltdown like we just experienced.