Seems to be happening a lot lately. I'm noticing a lot of crews immediately resorting to removal from the airplane over mask non compliance when in many cases a softer approach could be more effective.

I hate to see paying customers being kicked off when simple de-escalation methods work. Of course there are cases where the passenger is intoxicated/disorderly and that's a different situation.

What are you all seeing at your airlines in terms of how this is generally handled? Just curious.

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